The failure of a telecare fire alarm may have contributed to the death of a 51-year old wheelchair user in a fire at her home last month according to The Inverness Courier and the Scottish Express. Barbara Anderson died in the fire which broke out in her home in Inverness at around 7.45 in the morning on the 6th of August this year. The telecare fire alarm installed at her home is said to have not raised an alarm at the monitoring centre leading to a delay in summoning the fire service.
Due to the critical nature of such alarms in homes of vulnerable adults, the NHS is said to be checking nearly 4000 such alarms currently in use.
NHS Highland and Highland Council have been operating telecare services since 2007 when the then Community Alarm Service (pendant alarms) was upgraded to handle a wider range of sensors.